JFRDs Story

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The Jacksonville Fire and Rescue Department is responsible for serving over 950,000 residents over 840 square miles.

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JFRD deploys over 1,900 personnel throughout the county with access to over 70 fire stations, 65 engine companies, 65 Emergency Ambulance Services and 15 ladder trucks.

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Select through the chapters to learn more about MyJFRD

Up close image of firefighter: Diversity

Firefighter preparing a fire truck: Preparedness

Firefighter putting out a fire: Insurance

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From Jacksonville’s first firefighting efforts around 1850 to the present enhancements, JFRD has continually improved its services to provide the best possible protection for the community.

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JFRD has achieved many notable milestones over the years; from establishing the nation’s first and largest Advanced Life Support (ALS) service, to creating the first hazardous materials teams in 1977, to becoming the first fire department to successfully extinguish a fully involved petroleum tank fire.

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Today, JFRD is one of the largest fire and rescue departments in Florida, with six divisions. The department continues to enhance its services as it strives to keep our citizens safe. Explore the data that goes into the history of JFRD.

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In 2021, JFRD was ranked as the ninth busiest fire and rescue department in the country, with over 150,000 calls for service, the Jacksonville Fire and Rescue Department ensures the safety and preparedness of Jacksonville's citizens.

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The Jacksonville Fire and Rescue Department has an average response time of 6.06 min for fires. With an average resolution time of 20.90 minutes.

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With over 150,000 calls for service, the JFRD was the second-busiest fire department in Florida and the ninth-busiest in the United States in 2021. Explore the data that goes into the response time of JFRD.

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The Jacksonville Fire and Rescue Department (JFRD) has made significant strides in increasing diversity within its ranks.

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As of 2023, JFRD’s leadership team is composed of 38% African American, 6% Asian, 6% Hispanic or Latino, and 50% White individuals, reflecting the city's demographics. Additionally, 11.6% of the department is comprised of women, nearly double the national average.

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This growth in diversity not only enriches the department’s perspectives and capabilities but also enhances its ability to connect and serve the community effectively. Explore the data that goes into the diversity of JFRD.

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Being prepared is essential for both handling and preventing emergencies, which is why the JFRD takes the time to ensure that citizens are ready for potential disasters.

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In 2024, JFRD unveiled its fourth brand-new Critical Care Unit equipped with even more advanced medical capabilities. These additions ensure that JFRD is prepared for the worst-case scenarios.

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The JFRD is continuously finding ways to prepare for the future, whether through new critical care units, advanced medical equipment, or keeping citizens informed with Jaxready.

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Beyond managing fires, the Jacksonville Fire and Rescue Department is also evaluated based on its efficiency and preparedness for handling emergencies. These assessments impact the department's ranking and influence factors such as citizens' insurance rates.

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In 2022, the Jacksonville Fire and Rescue Department received the prestigious Insurance Services Office (ISO) Class 1 rating, recognizing it as a top-tier department in its firefighting capabilities. Today JFRD is the largest ISO Class 1 Department in the world. This rating validates the expertise and resources within the Jacksonville Fire and Rescue Department and can influence the insurance premiums paid by property owners.

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It is estimated that Jacksonville sees a combined annual savings of $242 million in insurance premiums for homeowners and business owners. Explore the data that goes into JFRDs impact on citizens.

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The Jacksonville Fire and Rescue Department supports the community through its dedication to emergency response, medical care, and preparedness. JFRD's commitment extends beyond firefighting, contributing to a safer and healthier community.

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