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Welcome to MYJFRD.com, the Jacksonville Fire and Rescue Department's customer service interface. This website makes it easier for you to access non-emergency resources, news and information about JFRD. In developing this site, we considered the most frequent non-emergency requests we receive by phone, e-mail or from visitors to JFRD Headquarters in downtown Jacksonville, Fl. Then we made it possible to make those requests right here, on MYJFRD.com.
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Featured News
JFRD's Mobile Stroke Treatment Unit Marks One Year of Lifesaving Service
June 03, 2026
One year ago today, Jacksonville launched a new kind of emergency response for stroke care. On June 3, 2025, the Jacksonville Fire and Rescue Department (JFRD) placed MS1, its Mobile Stroke Treatment Unit, into service in partnership with UF Health, bringing advanced stroke care directly to patients when every second matters.
Emergency Preparedness Division Urges Residents to Be JaxReady at the Start of Hurricane Season
June 01, 2026
Today marks the first day of the 2026 Atlantic hurricane season, and the City of Jacksonville Emergency Preparedness Division is urging residents to take proactive steps now to protect themselves and be JaxReady.
JACKSONVILLE FIRE AND RESCUE DEPARTMENT URGES RESIDENTS TO PUT SAFETY FIRST THIS MEMORIAL DAY WEEKEND
May 22, 2026
As Memorial Day weekend approaches, the Jacksonville Fire and Rescue Department is urging residents and visitors to make safety a priority as they gather, get on the water, and fire up the grill. The holiday weekend falls within National Water Safety Month, making water awareness a top focus for JFRD and the Emergency Preparedness Division.
Jacksonville Fire and Rescue Department Recognizes National EMS Week
May 19, 2026
The Jacksonville Fire and Rescue Department is joining agencies across the country this week in recognizing National EMS Week, an annual observance that honors the men and women who deliver emergency medical care to communities every day.
JFRD Personnel Complete Rare Animal Rescue Training
May 08, 2026
This week, more than 20 Jacksonville Fire and Rescue Department Special Operations and Hazardous Materials team members completed a three-day Animal Technical Rescue course May 4-6 at the JFRD Training Academy. This is only the second time the department has offered this specialized training since 2022 and reflects a growing recognition that animal emergencies require the same level of preparedness as any other technical rescue.
Kindergarteners Get a Second Chance at Fun and a Reunion with the Crews Who Helped Them
May 05, 2026
Five weeks ago, a group of kindergarteners from San Pablo Elementary were headed to the Jacksonville Zoo for a field trip when their school bus was rear-ended by another vehicle, resulting in multiple injuries among students, including four that required medical transport to local hospitals. This turn of events required canceling their field trip.
Safety Tip
Check all your electrical cords, and replace any that are frayed or cracked.